Using the Search Function

This page contains information on:

 

How do I access the search function?

The Search function in your My Health Record can be accessed via the magnifying Glass icon located towards the top left hand corner of My Health Record screen. The search function contains the following features:

  • A drop-down panel with a search entry field and other features to help you manage your search:
    • A back button that returns you to the page you started your search from
    • A clear button to allow you to change or edit your search
  • A returned results page containing your results.

If your search term returns results:

  • A count number of results matching your search followed by an information icon providing you more information.
  • A list of your returned search results

If your search term returns no results:

  • A list of suggestions to help you use your results, and/or access other relevant sections of the My Health Record if your results don’t appear helpful
  • A list of hyperlinks you could also try if the first two lists don’t help you

Please note: The Search Function in My Health Record does not search your medical documents. You can search for document types within My Health Record such as ‘Pathology Reports’ or ‘Medicare Information’ to view your clinical documents. As such, the My Health Record search function can only assist you by returning suggestions to where you may find the documents you are looking for.

 

How to use the Search function

  1. Click on the Search icon (magnifying glass), a drop-down panel appears below the general navigation banner
  2. Enter the term you wish to search into the field to the left of the drop-down panel
  3. Click on the ‘Search’ button to the right of the drop-down panel. This will initiate the search
  4. The drop-down panel will extend into a page - your search results will appear within the page, below the search drop-down panel.

 

What if there are no results for my search term?

As the My Health Record search function does not search medical documents, the search function can only assist you by returning suggestions to where you may find the documents you are looking for. If your search does not produce any results, the following information has been provided to assist you:

  • A list of suggestions to help you access other relevant sections of the My Health Record, and
  • A list of pages you could try if the listed suggestions presented on the returned search page doesn’t help you.

 

What type of information will this search function return?

The search function in My Health Record does not search your medical documents. You can search for document types within My Health Record such as ‘Pathology Reports’ or ‘Medicare Information’ to view your clinical documents. These pages may be presented in the following ways:

  • As a hyperlink within your returned search results, or
  • If your search does not return any results:
    • Within a list of suggestions to help access other relevant sections of the My Health Record if your search results aren’t helpful
    • A list of hyperlinks you could also try if none of the other suggestions presented on the returned search page help you.